Privacy policy

At TireDepot.ph, we value your privacy. This policy explains how we handle your information when you use our website or services.

Our Commitment to Data Privacy

We follow the Data Privacy Act of 2012 (RA 10173) and its rules. We collect and use your data fairly, transparently, and only for legitimate purposes.

What Information We Collect

We collect:

  • Basic details like your name, contact information, and address
  • Payment information to process your orders
  • Account information when you register
  • Technical data like IP address and browser type when you visit our site

How We Use Your Information

We use your information to:

  • Process your tire orders
  • Provide customer support
  • Improve our services and product selection
  • Send you updates and promotions (if you agree)
  • Keep your account secure
  • Comply with legal requirements

Sharing Your Information

We don't sell your personal information. We only share it with:

  • Service providers who help us with payments and deliveries
  • Government authorities when legally required
  • Legal counsel to protect our rights if necessary

All third parties must keep your information confidential.

Keeping Your Information Safe

We protect your data using:

  • Encryption for sensitive information
  • Regular security checks
  • Strict access controls
  • Staff training on data protection

Your Privacy Rights

You have the right to:

  • Know what information we have about you
  • Access and correct your information
  • Object to how we use your data
  • Have your data deleted in certain cases
  • File complaints with the National Privacy Commission

Cookies

We use cookies to make our website work better for you. You can control cookies through your browser settings.

Updates to This Policy

We may update this policy occasionally. We'll post the new version on our website with the updated date.

How Long We Keep Your Data

We keep your information only as long as needed for business purposes or as required by law.

Questions or Concerns?

If you have questions about your privacy, please contact:

Data Protection Officer
Hi-Lug Trading
Email: dataprotection@tiredepot.ph
Phone: (02) 7001-7820
Address: 272 C. Arellano St., Malabon City, Philippines

By using our website, you agree to this privacy policy.

Last Updated: May 28, 2025